Privacy Policy
Updated: 14 October 2026
Who processes your data
The owner (controller) of the personal data you submit through the website form is the State Regional Design and Survey Institute Ukrpivdendiprovodhosp (UKR-SOUTH-WATER Project Institute), EDRPOU code 01037904, 13 Ivana ta Yuriia Lypy St, Odesa, 65078, Ukraine.
What data we receive
Only what you enter in the form yourself: your name, phone number, the service you select and the text of your message.
Please do not send passport details, bank details or other sensitive information through the form — it is not needed for the first contact.
Why we need it
The sole purpose is to respond to your enquiry: to call you, clarify the details of your project and prepare a proposal. We do not use this data for mailings and do not share it with third parties for marketing purposes.
How the data is transmitted
When you click “Send request”, your message is sent over a secure connection to the institute’s internal chat in the Telegram messenger, where it is seen only by the staff responsible for handling enquiries.
Telegram is a third-party service with its own privacy policy. If you would rather your data did not pass through it, please call us or send us an email.
Storage
The website does not store form data: it is not written to a database and does not remain on the server after it is sent.
The message is kept in the internal chat for as long as needed to handle your enquiry. We will delete it at your request.
For spam protection, the server temporarily keeps an anonymised (hashed) IP address and the request time for up to 10 minutes; standard hosting server logs may contain IP addresses.
Your rights
Under the Law of Ukraine “On Personal Data Protection”, you have the right to know what data of yours we process and for what purpose, to demand its correction or deletion, to withdraw your consent to processing, and to file a complaint with the Ukrainian Parliament Commissioner for Human Rights or with a court.
How to contact us
For any questions about personal data, email [email protected] or call +380 48 766 90 69.